Create Windows password —Enter your password and confirm your password. Hello, I have a Pavilion dm4- us. Message 7 of 7. Message 4 of 7. In reply to Ramesh. Try to set a system restore point before installing a device driver. Up to MB total graphics memory – Hard Drive:

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Thanks for your feedback, finyerprint helps us improve the site. Problems can arise when your hardware device is too old or not supported any longer.

Using the fingerprint reader If it has been installed, updating overwrite-installing may fix problems, add new functions, or expand existing ones. Don’t worry I’ll try to help you out. Once that out of the way, get the software, run the available setup, and follow the instructions displayed on-screen for a complete installation.

When enabled by appropriate files, the Fingerprint reader is properly recognized by systems and all developed feature are made available. Please, what can I do to fix this problem? Message 2 of 7.

Create Windows password —Enter your password and confirm your password. You can follow the question or vote as helpful, but you cannot reply to this thread.


Message 6 of 7.

biometric reader not recognized on hp dm4-3050

When I compare the device manager between the two the ebay one doesn’t have the biometric reader on it In reply to ttocs’s post on February 2, Sorry this didn’t help.

I have the same question 0. At the end, it’s best that you perform a system reboot to make sure that all changes take effect properly. If issue persists I would suggest you to check the drivers are they updated or not, if not try to update the drivers.

All forum readerr Previous Topic Next Topic. After you register your fingerprints, restart Windows.

Download HP Pavilion dmse AuthenTec Fingerprint Driver for Windows 7 64 bit

Swipe any of your registered fingers to log on to Windows. Open the Hardware and Devices troubleshooter. Updating the component’s software version can improve fingerprint reading speeds, enhance recognition algorithms, fix several issues encountered during the product’s lifetime, or add support for new features.

For your notebook, the drivers for Windows 8 is not available at HP website.


Are you ready to enroll? How can I use finger print in my laptop? Tingerprint support scams are an industry-wide issue where scammers attempt to trick you fingerpdint paying for unnecessary technical support services.

So can you have a check in Winodows 8 using the below link if the finger print reader is detected or not. This thread is locked. As you have mentioned that the device got dropped, so there might be a chance that it got damaged.

This account allows you to log on to your computer with a swipe of a designated finger. Add a device Windows 7!

In order to use the fingerprint reader, you must set up a user account and password on the computer. I would suggest you to follow the steps provided below and see if it helps.

Hope this information is helpful.